Employee Assistance Program (EAP)

The EAP is a confidential counseling resource for you and members of your household. Professional counselors can help you deal with life’s adventures or challenges, no matter how big or small. You can call the EAP when you need help with things like legal assistance, financial counseling, emotional support, dealing with aging parents, finding child care, coping with grief or loss, managing stress, managing depression, finding balance, etc.

Is contact with the EAP confidential?

The Employee Assistance Program (EAP) gives you access to professional counselors who can provide guidance and support for life’s adventures and challenges. The free service is completely confidential.

Yes.

Can I access information online?

Yes. Go to www.cigna.com/realsupport.

Enter company code: EdmundOptics.

How do I reach a counselor?

Call 1-877-622-4327.

Company code is EdmundOptics.

What types of issues can the EAP help me with?
- Emotional Health – Get 1-10 sessions per issue per year with a dedicated, licensed counselor at no cost to you.
- Home Life Referrals – Get assistance with referrals to community resources and services.
- Financial and Legal Assistance – Get free 30-min consultation calls for financial and legal experts as well as a free 60-min identity theft consultation.
- Parenting – Resources and referrals for childcare providers, before and after school programs, camps, adoption organizations, child development, prenatal care and more.
- Eldercare – Resources and referrals for home health agencies, assisted living facilities, social and recreational programs and long-distance caregiving.
- Pet care – Resources and referrals for pet sitting, obedience training, veterinarians and pet stores.

Is the EAP free?

Up to 10 phone consultations per year are free. Referrals for face-to-face counseling sessions, if needed, may require payment. Call for details or speak with your HR representative.